1. Information We Collect
A. Information You Provide
We may collect:
- Contact details (name, email, phone, company)
- Requests and messages submitted through forms
- Information provided when subscribing or downloading
2. Information Collected Automatically
We may collect:
- IP address, browser type, and device identifiers
- Pages visited, time spent, clicks, and referring URLs
- Approximate location (derived from IP)
We use cookies and similar technologies for analytics and site functionality. You can control cookies through your browser settings.
3. Customer Data Processed Through Our Products
When customers deploy CamEdge on-prem and use CamCore, Camnitive may process certain data on behalf of the customer, which may include:
- Alert metadata (timestamp, camera identifier, rule triggered)
- Event evidence such as thumbnails or still frames (as configured)
- Operational telemetry (device health, stream status, diagnostics)
IMPORTANT: CamEdge is designed to run video inference on-prem. Customers control camera inputs, configurations, and retention policies. Customers determine whether evidence is uploaded to CamCore.
4. How We Use Information
We use information to:
- Provide and improve the Site and Website Services
- Respond to requests, schedule demos, and provide support
- Send product updates and marketing (you can opt out)
- Maintain security, prevent abuse, and troubleshoot
- Comply with legal obligations
5. How We Share Information
We may share information:
- With service providers that support our operations
- To comply with law or lawful requests
- To protect rights, safety, and security of Camnitive and others
- In connection with a corporate transaction
We do not sell your personal information.
6. Data Retention
We retain Site-related information for as long as needed for legitimate business purposes. For Customer Data, retention is governed by customer configurations and agreements.
7. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is 100% secure.
8. International Data Transfers
Your information may be processed in countries other than where you live. We take steps to ensure appropriate protections for cross-border transfers where required.
9. Your Choices and Rights
Depending on your location, you may have rights to:
- Access, correct, or delete certain personal information
- Object to or restrict processing
- Withdraw consent (where applicable)
- Opt out of marketing communications
10. Customer Data Requests
If your information is part of Customer Data processed through a customer’s use of CamEdge/CamCore, please direct requests to the relevant customer (the “data controller”).
11. Children’s Privacy
The Site is not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.
12. Changes to this Policy
We may update this Privacy Policy from time to time.
13. Contact
Questions about this Privacy Policy?
Email: privacy@camnitive.ai